How to Raise Concerns
Raising a concern should not be frightening. This module gives you a practical, step-by-step guide to making your voice heard — and making sure something happens.
What You’ll Learn
- Who to contact and in what order
- How to make a safeguarding referral to the local authority
- How to complain to CQC and what they will (and won’t) do
- How to keep records of your concerns
- What to do if you feel your concerns are being ignored
- When and how to seek independent help — including from ORVIA