Accessibility Statement
Our commitment to making this website accessible and disability-inclusive.
Our Commitment
ORVIA Healthcare is committed to making this website accessible and disability-inclusive. We aim to make our content clear, readable and usable for people with different communication, sensory, cognitive, visual, physical and neurodivergent access needs.
We work towards meeting the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard as far as reasonably possible. This means we aim to ensure that our website is:
- Perceivable — information and content can be seen, heard or otherwise accessed by all users
- Operable — navigation, buttons and interactive elements work for everyone, including keyboard-only users
- Understandable — content is written in plain UK English and is easy to follow
- Robust — the website works across different browsers, devices and assistive technologies
What We Have Done
We have taken the following steps to improve accessibility across this website:
- Used clear, structured headings to help screen readers and keyboard users navigate content
- Added meaningful alternative text to images
- Ensured strong colour contrast between text and background throughout
- Made buttons and links large enough to use comfortably on all devices (minimum 44px touch targets)
- Added a skip-to-content link for keyboard navigation
- Used plain UK English and avoided unnecessary jargon
- Ensured forms are clearly labelled with guidance text
- Made the website responsive and usable on mobile, tablet and desktop
- Respected user preferences for reduced motion
- Supported high contrast mode for users who need stronger visual separation
- Used calm, professional, human-centred design that is not intimidating or clinical
- Added visible focus indicators for keyboard navigation
Known Limitations
We recognise that accessibility is an ongoing process. Some areas of this website may not yet fully meet WCAG 2.2 AA. We are continuing to review and improve.
If you experience difficulty accessing any part of this website, please contact us so we can review the issue and provide the information in a more suitable format where reasonably possible.
Contact Us About Accessibility
If you need information in a different format, or if you have difficulty using any part of this website, please contact us:
- Email: hello@orviahealthcare.co.uk
- Phone: 0114 399 8231
- Online: Start a Conversation
We will do our best to respond within 48 hours and to provide a reasonable alternative where possible.
This statement was last reviewed in May 2026.
⚠️ Important: ORVIA can support, review and advise where there are concerns about care, safety, culture or accountability. We are not an emergency service, the police, CQC, a local authority safeguarding team, the NHS or a legal representative. If someone is at immediate risk of harm, please contact emergency services or the relevant safeguarding authority.
⚠️ This page has been automatically translated. For safeguarding concerns, please contact us directly and we will arrange interpretation support.