Oversight, Assurance and Challenge
Boards need to know what is really happening in their services — not just what management wants them to know. This module develops your ability to seek assurance and provide genuine challenge.
Learning Objectives
- Distinguish between assurance and reassurance
- Ask the right questions at board level
- Interpret safeguarding data and trends
- Challenge effectively without undermining operational management
The Key Question
“How do we know?” — Not “what does the report say?” but “how do we actually know this is true?” This single question, asked consistently, transforms governance from a tick-box exercise into genuine oversight.